Do you have office based experience and are looking for your next step?
If yes, then we have an exciting opportunity for you!
Company Profile – Temp to Perm Customer Service Administrator
We have a superb opportunity for a Customer Service Administrator to join a very busy customer service department, providing essential administrative and customer service support to both customers and internal team members.
Job Description – Temp to Perm Customer Service Administrator
Duties will include;
Handling incoming customer enquiries and providing excellent customer service
Handling customer complaints
Arranging and confirming appointments for customers over the telephone and via email
Typing up of documents using Word
Update and edit spreadsheets
Manage, organise and update various databases
Analysing data to produce internal and external reports
Arrange and participate in team meetings
Offering general assistance within the office as required
Working shifts Monday to Friday between 8am and 8pm (8-4pm and 12-8pm), and approximately 1 in 6 Saturdays.
Required Skills – Temp to Perm Customer Service Administrator
Previous office based experience is required
Excellent customer service skills
Confident telephone manner
Close attention to detail
IT Literate to include; Word, Excel, Powerpoint and Access
Good communication skills
Ability to work well as part of a team
Ability to follow instructions and be a competent self-starter
Benefits – Temp to Perm Customer Service Administrator
Free on-site parking
Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business.