Temp to Perm Customer Service Administrator

Job Type:
Permanent, Temporary
Sector:
Administration, Customer Service
Region:
Hertfordshire
Area:
Stevenage
Salary:
£16,330 to £16,330 per annum
Posted:
14/02/2018

Do you have office based experience and are looking for your next step?

If yes, then we have an exciting opportunity for you!

Company Profile – Temp to Perm Customer Service Administrator
We have a superb opportunity for a Customer Service Administrator to join a very busy customer service department, providing essential administrative and customer service support to both customers and internal team members.

Job Description – Temp to Perm Customer Service Administrator

Duties will include;

  • Handling incoming customer enquiries and providing excellent customer service

  • Handling customer complaints

  • Arranging and confirming appointments for customers over the telephone and via email

  • Typing up of documents using Word

  • Update and edit spreadsheets

  • Manage, organise and update various databases

  • Analysing data to produce internal and external reports

  • Arrange and participate in team meetings

  • Offering general assistance within the office as required

  • Working shifts Monday to Friday between 8am and 8pm (8-4pm and 12-8pm), and approximately 1 in 6 Saturdays.

Required Skills – Temp to Perm Customer Service Administrator

  • Previous office based experience is required

  • Excellent customer service skills

  • Confident telephone manner

  • Close attention to detail

  • IT Literate to include; Word, Excel, Powerpoint and Access

  • Good communication skills

  • Well organised

  • Ability to work well as part of a team

  • Ability to follow instructions and be a competent self-starter

Benefits – Temp to Perm Customer Service Administrator

  • £16,330 salary

  • Free on-site parking

 

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business.

Contact Details:
Tel: 01438 310131
Contact: Jessie Edwards
Email:

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