Outbound Customer Service Adviser

Job Type:
Permanent
Sector:
Customer Service, Sales
Region:
Hertfordshire
Area:
Stevenage
Salary:
£15,000 to £15,000 per annum
Salary Description:
OTE £18k
Posted:
06/09/2017

Company profile
Working for a marketing leading local business, this is a proactive role requiring a confident individual with an excellent telephone manner to join them. This is an exciting time to join an expanding team for a recognised employer locally. You will be an integral part of the business, responsible for booking appointments which feed through and drive the sales for the business as a whole.

Job Description
Duties will include:
• Providing excellent customer service whilst handling queries
• Making outbound calls to customers daily
• Contacting businesses to make appointments for the sales team
• Scheduling appointments and managing diaries
• Clarifying information and updating a database
• Data cleansing and data entry
• Overcoming customer objections

Required Skills
• Customer service experience (face to face or over the phone)
• Excellent communications skills and good at building rapport
• Persistent and tenacious - able to overcome objections on the telephone
• Professional and confident telephone manner
• Positive outlook

Benefits
• £15,000 basic + OTE £18,000
• 26 days holiday + bank holidays
• Working hours Monday – Friday   9.00am -5.00pm
• Excellent training provided
• Great progression opportunities in both sales and non-sales related roles (opportunity to progress and move around in different offices)
• The company offer the opportunity to pay for professional qualifications
• Immediate start

Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business.

Contact Details:
Tel: 01438 310131
Contact: Jessie Edwards
Email:

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