Credit Control

A people orientated friendly family run business based in the heart of Welwyn have a new opportunity for Credit controller with a passion for Customer Service to join their Head Office Team

Job Overview

As a Part -Time Credit Controller your duties will include;

• Managing a portfolio of overdue customer accounts (both residential & commercial)
• Engaging with customers to understand financial difficulties & find solutions
• Taking payments & setting up manageable repayment plans
• Investigating & resolving any pricing or billing issues
• Handling general finance queries & providing excellent customer service
• Producing reports & managing financial data
• Speaking with customers regularly over the phone

Skills & Experience Required

• Experience in debt collection, money advice, banking, or a similar finance-related role
• A strong telephone manner – confident & professional
• Ability to thrive in a fast-paced environment
• A proactive, problem-solving mindset
• A team player who enjoys working collaboratively

Benefits Offered

• Free Parking
• Pension Contribution
• 28 days holiday (Including Bank Holidays)
• £14.00-£15.00ph
• 3-4 days flexible on how this looks

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future.

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