Job Details
Customer Service
JOB-10030
- Type
- Permanent
- Salary
- £25,000 - 27,000 per annum
- Location
- Hitchin, Hertfordshire
- Sector
- Customer Services
Fantastic opportunity for a a customer-orientated individual to join this well-established manufacturing client based in Hitchin!
Customer Service - Details
INDCORE
Customer Service - Details
- £25,000 - £27,000 per annum
- Monday to Friday 8.30am - 5pm or 9am - 5.30pm
- Occasional weekends on call
- 28 Days Holiday
- 5% Pension contribution
- Private medical insurance
- Dealing with queries from customers and engineers and updating the CRM system accordingly.
- Working collaboratively the Area Sales Manager to ensure that customers within a geographical area receive the very best after-sales service possible
- Managing customer expectations through regular and transparent communications
- Managing regional customer accounts to build and maintain robust relationships
- Scheduling engineers
- Processing and invoicing jobs/raising credit notes.
- Proven experience within an office-based customer service role
- Excellent communication skills and telephone manner
- Adaptable and self-motivated
- Proficient user of Microsoft Office packages
Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future.INDCORE
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