Job Details

Customer Service

JOB-10030
Type
Permanent
Salary
£25,000 - 27,000 per annum
Location
Hitchin, Hertfordshire
Sector
Customer Services
Fantastic opportunity for a a customer-orientated individual to join this well-established manufacturing client based in Hitchin! 

Customer Service - Details 
  • £25,000 - £27,000 per annum 
  • Monday to Friday 8.30am - 5pm or 9am - 5.30pm 
  • Occasional weekends on call
  • 28 Days Holiday
  • 5% Pension contribution
  • Private medical insurance
Customer Service - Job Overview 
  • Dealing with queries from customers and engineers and updating the CRM system accordingly.
  • Working collaboratively the Area Sales Manager to ensure that customers within a geographical area receive the very best after-sales service possible
  • Managing customer expectations through regular and transparent communications
  • Managing regional customer accounts to build and maintain robust relationships
  • Scheduling engineers
  • Processing and invoicing jobs/raising credit notes.
Customer Service - Skills & Experience Required 
  • Proven experience within an office-based customer service role 
  • Excellent communication skills and telephone manner
  • Adaptable and self-motivated 
  • Proficient user of Microsoft Office packages 

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future. 

INDCORE
Apply

Similar Jobs

  • JOB-10095
    Our client based in Welwyn Garden City are now looking to recruit a Medical Receptionist for ad hoc days throughout the next few months. Medical...
    Type
    Temporary
    Salary
    £12.21 - 12.50 per hour
    Location
    Welwyn Garden City
    Sector
    Customer Services
  • JOB-10083
    Are you a motivated and experienced customer service professional ready to take the next step in your career? We’re currently recruiting for a...
    Type
    Permanent
    Salary
    £28,000 - 29,000 per annum
    Location
    Stevenage
    Sector
    Customer Services
  • JOB-10058
    This is an exciting opportunity for an experienced Customer Service Advisor to join a service orientated company based in Stevenage. Customer...
    Type
    Temporary
    Salary
    £12.50 - 13.50 per hour
    Location
    Stevenage
    Sector
    Customer Services

Get in Touch

Looking to recruit your next star performer? Submit your vacancy below. Or if you want to find your next role, browse our jobs.

Submit your vacancy

Excited Person Holding Laptop