Job Details

Weekend Customer Service

JOB-10247
Type
Permanent
Salary
£19,200 per annum
Location
Welwyn Garden City, Hertfordshire
Sector
Customer Services

An exciting opportunity has arisen for a proactive and reliable individual to join a busy and supportive team in a remote, on call weekend-based Customer Service role.

You’ll be the first point of contact for incoming customer calls and emails raising job requests, logging information accurately, and ensuring any urgent issues are escalated appropriately.

Key Responsibilities:

  • Answer incoming calls and respond to emails professionally and promptly

  • Log service jobs and customer issues using internal systems

  • Monitor and manage queries over the weekend shift

  • Liaise with internal teams or contractors if escalation is required

  • Maintain accurate records and customer communications

Skills and Experience Required:

  • Previous experience in a customer service or call handling role highly desirable 

  • Confident using systems and handling email communication

  • Strong attention to detail and time management

  • Able to work independently in a remote setting

  • Calm and professional under pressure

Benefits

  • Fully remote working

  • Fixed weekend hours Saturday 6am - Monday 8.30am 

  • Competitive salary of £19,200 for weekend-only hours

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days, your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future.

INDCORE

Apply

Similar Jobs

  • JOB-10233
    Hybrid Working | £24,350 per annum | 25 Days Holiday | Onsite Parking Our client, a market-leading global organisation, is seeking a...
    Type
    Permanent
    Salary
    £24,350 per annum
    Location
    Hatfield
    Sector
    Customer Services
  • JOB-10232
    High profile Stevenage based organisation have an immediate opportunity within their customer satisfaction and loyalty team, initially on a 6 month...
    Type
    Permanent
    Salary
    £24,000 per annum
    Location
    Stevenage
    Sector
    Customer Services
  • JOB-10231
    Are you a recent graduate who enjoys building relationships? Our client who are well respected in their field are looking for an Account Manager to...
    Type
    Permanent
    Salary
    £26,000 - 29,000 per annum
    Location
    Welwyn Garden City, Hertfordshire
    Sector
    Customer Services

Get in Touch

Looking to recruit your next star performer? Submit your vacancy below. Or if you want to find your next role, browse our jobs.

Submit your vacancy

Excited Person Holding Laptop