Job Details
Customer Service Executive
- Type
- Permanent
- Salary
- £23,000 per annum
- Location
- Hatfield, Hertfordshire
- Sector
- Customer Services
Do you love animals? Award-winning organisation have a new opportunity for a consultative and customer focused individual to join their small but expanding team. Our client is recognised for their highly ethical approach and dedication to the needs of the customer and delivery of excellent service standards.
This is a permanent office based position, working a shift pattern of 8am - 4.30pm, and 10.00am - 6.30pm Monday to Friday, with one Saturday in three 9am - 1pm.
Customer Service Executive Benefits Offered
Salary £23,000 per annum
22 days holiday increasing to 25 with length of service
Free onsite parking
Regular social events
Can remote work on Saturdays
Customer Service Executive - Job Overview
Handling inbound customer service calls and sales enquiries
Setting up and updating customer records and maintaining the CRM database
Making outbound calls, converting warm leads through building relationships with customers
First line complaint resolution
Completion of relevant administrative duties
Customer Service Executive Required Skills and Experience
High standards of customer service
Strong verbal, written and listening communication skills
Ability to work in a targeted role
Planning, organisation and analytical skills
Computer literate
Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future.
INDCORE
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