Job Details
Customer Service
JOB-9481
- Type
- Temporary
- Salary
- £11.44 - 12.00 per hour
- Location
- Hatfield, Hertfordshire
- Sector
- Customer Services
This is an exciting opportunity for an ambitious candidate looking to start their career or looking for a change.
My client who are a successful Debt Recovery Agency are looking for an Customer Service Advisor to join their team - Previous experience in a collections environment would be an advantage but not essential as full training will be given.
Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future.
INDCORE
My client who are a successful Debt Recovery Agency are looking for an Customer Service Advisor to join their team - Previous experience in a collections environment would be an advantage but not essential as full training will be given.
Customer Service – Benefits Offered
- 28 days holiday
- Immediate start
- Weekly pay
- Full training provided
- Bonus offered - up to £6,000 per annum
- Lovely working environment
Customer Service – The Details
- Temp to perm
- £11.44ph - £12.00 DOE
- 9.00am – 5.00 pm Monday to Friday
Customer Service - Job Overview
As an Customer Service Advisor your duties will include;
- Manage a diary of accounts from a variety of clients.
- Contact debtors by the effective use of outbound telephone calls, letters, emails and SMS.
- Understand and respond to disputes, queries and/or complaints raised in order to achieve the best outcome for our clients.
- Act within industry's compliance and regulatory rules.
- Respond to debtor’s and client’s contact within agreed service standards.
- Negotiate payment plans or settlements in client’s best interest.
- Liaise with clients professionally.
Customer Service - Skills & Experience Required
- Confident telephone manner & ability to build rapport with customers
- Previous experience working to some sort of target would is beneficial but not essential
- Performance driven, keen to learn and develop
Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future.
INDCORE
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