Sales Order Processor

A fantastic opportunity has become available for a customer-focused and well-organised Sales Order Processor to join a supportive, professional team on a 12 month fixed-term contract. This is a varied and rewarding role, ideal for someone with a background in internal sales, customer service, or order processing who thrives in a busy, collaborative environment. 

You’ll be responsible for managing incoming and outgoing customer enquiries, processing orders from start to finish, and liaising with internal departments to ensure smooth delivery and service.

Key Responsibilities

• Accurately process customer orders and enquiries, both UK and international
• Coordinate with logistics, finance, and technical teams to ensure timely fulfilment
• Prepare and manage export documentation including shipping and banking forms
• Proactively promote products, campaigns, and special offers to customers
• Support account managers with pricing, product samples, and project details
• Make outbound calls to follow up on quotes and identify new opportunities
• Maintain accurate customer records and update CRM systems
• Help resolve customer issues in collaboration with internal departments

Skills and Experience Required

• Experience in sales administration, customer service, or order processing
• Excellent communication and relationship-building skills
• Strong attention to detail and ability to manage competing priorities
• Comfortable working with Microsoft Office and internal systems (CRM/ERP)
• Proactive, organised, and a strong team player
• Familiarity with export procedures or documentation is advantageous

Benefits 

• £27,000 per annum 
• Monday to Friday (Shift Pattern 8-4 /9-5/9.30-5.30pm)
• Hybrid working 
• Excellent benefits package 

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days, your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future.

INDCORE