Sales Office Administrator

We are recruiting for a perm Sales Office Administrator to join a well-established company based in Royston, Hertfordshire. The successful candidate will be joining a friendly, supportive environment where we believe in working as a team and making everyone feel welcome. You will become a key player within the team as you deal with incoming customer enquiries, making sure all is dealt with efficiently and within set company KPIs. The role is heavily customer and administration focused and requires good attention to detail and problem solving!

Key responsibilities:
• Customer service, supporting B2B customers with order enquires
• Customer Service, supporting customers B2C who have purchased our products
• Sales order inputting (training will be given)
• Supporting Sales team with sales order enquiries
• Meeting and greeting clients
• Providing refreshments for clients
• Booking meetings
• Arranging couriers for important samples for client pitches
• Going to the local post office when needed
• Answering and forwarding phone calls
• Screening phone calls
• Sorting and distributing post
• Other admin duties within an office-based role

What we are looking for:
• At least 2 years’ experience within a fast-paced customer service and admin focused role
• Confident in using Microsoft packages
• Pegasus Opera 3 would be a benefit but not essential
• Excellent communication skills with good written and spoken English
• Uses initiative and demonstrates common sense
• Demonstrates a helpful 'can do' attitude
• A flexible and adaptable approach to work
• You will be positive and confident, with a willingness to be a key team player!
• Very good time management, multi-tasking, and organisation skills

Benefits: 
• Salary: £28 (circa) depending on experience
• Hours: Mon-Fri 9.00am-5.30 office based in Royston, Herts.
• 22 days holidays – 3 additional days to be taken over Christmas for office shut down - Total 25 days - plus bank holidays
• Working with a really nice supportive team!
• You will be working in a fast-paced environment where every day is different!
• Company Pension
• Start date ASAP

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days, your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future.

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