Customer Relationship & Marketing Coordinator

Job Type:
£20,000 to £23,000 per annum

A brand new opportunity has arisen for a Customer Relationship & Marketing Coordinator to join this established Hatfield based organisation.  This is a busy role with varied responsibilities where you will be directly supporting the Customer Relationship Manager with administration, marketing, customer service and events duties.

Job Description

The purpose of the role is to support the business to deliver its strategic goals by managing a database of prospective customers and the contact strategy, ensuring customers receive the highest standards of communication and service.


  • Revising and amending marketing collateral, working with design teams to produce materials for new launches

  • Implement contact strategy to ensure ongoing relationship with prospective customers, updating spreadsheets to reflect engagement

  • Update and maintain mailing lists and databases, sending mail shots as required

  • Work with the marketing department to generate additional marketing activity where interest and database numbers are low

  • Liaise with relevant departments to obtain information for new launches

  • Assist setting up Open Days, Sales launches and Events

  • Liaise with prospective customers via phone and letter

Required Skills

As Customer Relationship & Marketing Coordinator you will have:

  • A creative flair and skills in marketing

  • Excellent communication skills, written and verbal

  • Strong administration and organisational skills

  • Fully proficient in MS packages including databases and spreadsheets

  • Car Driver is essential as this role will entail travel to sites and events


  • £20,000 - £23,000 per annum

  • 24 days holiday entitlement, increasing with length of service

  • Life Assurance

  • Auto enrolment Pension Scheme

Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business. 

Contact Details:
Tel: 01438 310131
Contact: Clare Parsons

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