We have an exciting opportunity for a Customer Service Assistant to join our successful client, a leading specialist provider, based in Stevenage.
Duties will include;
• Responding to e-mails in a timely and professional manner
• Problem solving and resolving any customer issues
• Managing transactions to ensure smooth running
• Looking for repeat business opportunities
• Managing client inbound phone calls
• Provide a high standard of customer service delivery at all times
• Building client relationships for customer satisfaction and retention
• Adhering to strict legal guidelines
• Previous office based experience is required
• Excellent customer service skills
• Confident telephone manner
• Close attention to detail
• Ability to work well as part of a team
• Ability to follow instructions and be a competent self-starter
• IT Literate to include; Word and Excel
• Good communication skills
• Well organised
• Monday to Friday, 8.30AM – 5.30PM
• Free on-site parking
• Career progression opportunities
Due to the high volume of applications we are currently receiving it is unfortunate that we are unable to respond to all applicants individually. We will endeavour to contact all suitable candidates within 7 working days. If you have not heard from Lawrence Dean Recruitment within this time then unfortunately your application has been unsuccessful, however we will keep your details on file and contact you regarding any new opportunities that arise.
Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business.
Lawrence Dean Recruitment is an independently owned recruitment agency specialising in both temporary and permanent business support roles in the Hertfordshire area. Our clients range from large, blue-chip companies, to smaller owner-managed local businesses. As a Lawrence Dean candidate you can expect a different service to our competitors, where you feel valued and thoroughly involved in your next career move. We are experienced recruiters with extensive local market knowledge and are passionate about finding our candidates not just any job but the right job! Please contact us today to find out more about the Lawrence Dean Difference
“Lawrence Dean Recruitment – All About People”